These Terms of Service (“Terms”) apply to your access to and use of metavaro.com and any subdomains operated by Metavaro (Pty) Ltd (“Metavaro”, “we”, “us”) for marketing, support, and information purposes (the “Website”).

By accessing or using the Website you accept these Terms. If you do not accept them, do not use the Website.

These Terms do not govern use of the Metavaro platform itself. If you are a customer or end user of a Metavaro tenant application, separate contractual terms apply.

The Website provides information about Metavaro and the Metavaro platform. It is provided for general informational purposes. It is not an offer of services, financial advice, legal advice, or any other professional advice.

To use the platform itself, a separate written contract (a Master Services Agreement) is required between Metavaro and your organisation.

In using the Website you agree not to:

• Access the Website by any automated means other than recognised search-engine crawlers obeying our robots.txt.
• Attempt to gain unauthorised access to any part of the Website, our infrastructure, or any account.
• Probe, scan, or test the vulnerability of the Website without prior written authorisation from Metavaro.
• Interfere with the operation of the Website or impose an unreasonable load (for example, denial-of-service attacks).
• Reverse engineer, decompile, or disassemble any software made available through the Website except where the law allows.
• Use the Website to transmit unlawful, defamatory, infringing, or malicious content.
• Use the Website in a way that breaches any law or regulation applicable to you.

We may suspend or block access from any source that, in our reasonable judgement, breaches the above.

The Website, including its software, text, graphics, logos, images, video, and audio, is the intellectual property of Metavaro or its licensors. It is protected by South African and international copyright, trade mark, and other laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and view the Website for your internal informational use. This licence does not allow you to copy, redistribute, republish, exploit commercially, or create derivative works from the Website’s content without our prior written consent.

The “Metavaro” name and logo are trade marks of Metavaro (Pty) Ltd. Other names and marks may be the trade marks of their respective owners.

If you submit content to the Website (for example, by completing a contact form), you confirm that you have the right to do so and you grant Metavaro a worldwide, royalty-free licence to use that content for the purpose of responding to you and operating the Website.

You are responsible for the content you submit. We may remove content that we reasonably believe breaches these Terms or any law.

The Website may link to third-party websites and resources. Those links are provided for your convenience. Metavaro does not control and is not responsible for the content, privacy practices, or availability of third-party websites. Your use of any third-party website is at your own risk and subject to that third party’s terms.

The Website is provided “as is” and “as available”. To the maximum extent permitted by law, Metavaro disclaims all warranties, conditions, representations, and undertakings of any kind, whether express or implied, including (but not limited to) implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement.

We do not warrant that:

• The Website will be uninterrupted, secure, timely, or error-free.
• Defects will be corrected.
• The information on the Website is accurate, complete, or current at all times.

Information on the Website does not create any warranty or contractual commitment in respect of the Metavaro platform; those commitments live in the Master Services Agreement signed with your organisation.

To the maximum extent permitted by law, Metavaro and its directors, employees, and agents will not be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive loss or damage, including (but not limited to) loss of profit, loss of revenue, loss of business, loss of goodwill, loss of data, or business interruption, arising out of or in connection with your use of the Website, even if Metavaro has been advised of the possibility of such loss.

To the maximum extent permitted by law, our total aggregate liability to you in respect of any claim arising out of or in connection with the Website is limited to ZAR 1,000.

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law.

You agree to indemnify and hold Metavaro and its directors, employees, and agents harmless from any third-party claim, demand, loss, or expense (including reasonable legal fees) arising out of:

• Your breach of these Terms.
• Your misuse of the Website.
• Content you submitted through the Website.
• Your infringement of any third-party right.

This obligation survives the termination of your access to the Website.

Your use of the Website is also subject to the Privacy Notice. By using the Website you acknowledge that you have read the Privacy Notice.

Cookies used by the Website are described in the Cookie Notice.

We may update these Terms from time to time. The current version is always available at metavaro.com/terms with a “Last updated” date. Material changes are highlighted in a banner on the Website. Your continued use of the Website after a change has been published indicates your acceptance of the updated Terms.

We may suspend or terminate your access to the Website at any time, with or without notice, where you breach these Terms or where we are required to do so by law.

Sections 4 (Intellectual property), 7 (Disclaimers), 8 (Limitation of liability), 9 (Indemnity), and 13 (Governing law) survive termination.

These Terms are governed by the laws of the Republic of South Africa. The South African courts have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Website, except that we may bring proceedings in any jurisdiction where you are located if you breach these Terms.

• Entire agreement: these Terms, together with the Privacy Notice and the Cookie Notice, are the entire agreement between you and Metavaro in respect of the Website.
• Severability: if any provision is held invalid or unenforceable, that provision is severed and the remaining provisions remain in full force.
• No waiver: our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment: you may not assign your rights or obligations without our written consent. We may assign these Terms in connection with a sale or restructure.
• Notices: notices to Metavaro should be sent to info@metavaro.com or to the address in our Privacy Notice.

For questions about these Terms, contact info@metavaro.com or use the contact form.